Successful performance management is vital to the success of any business. Therefore it is a key part of everyone's role and responsibility - that is managers should take ownership for managing their staff, and individuals should be responsible for managing their own performance in line with their accountabilities.
F3 Model
It is often said that managing performance is not 'rocket science'. In essence this is true; however the gap is frequently between knowing what to do and actually doing what we know.
At RHL Associates we have found our simple F3 model enables people to be much clearer on what they should be doing.
- Clarity of goals and strategy
- Clarity of priorities
- Clarity of performance measurement
- Clarity of motivations
- Constantly seeking quality performance feedback
- Constantly giving quality performance feedback
- Responding to changes that impact goals or strategy
- Responding to feedback
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Behavioural flexibility to communicate with, motivate and inspire people to succeed
